Best small biz profit growth comes from Customer Success

So much of our attention as business owners goes to things like cash flow, team issues, broken equipment, technology, process failures, on and on…, that it’s easy to lose sight of growing your business with customers. We’ve been focusing on sales as your path to... Read »

The Small Business Leader’s Daily Manifesto

It’s quiet. It’s early. My coffee is hot. The sky is still black. The world is still asleep. The day is coming.[1] This is a line from Max Lucado’s When God Whispers Your Name . In this daily manifesto, he goes on to say, “For the next twelve hours I will be... Read »

Top 5 Leadership Traits Unique to Small Business Leaders

Leading a small to medium size business is different than leading in a big company. When you’re in the upper ranks of a large corporation, you have resources, responsibility can be diffused, and you’re working to influence through multiple layers which means getting... Read »

Your Budget, Priorities, and Resource Needs In 2019

If you had a choice between hiring a supplier that has a plan laid out for 2019 and hiring one who runs his business by gut and instinct, which one would you choose? As a business leader, you’d probably pick the supplier who knows what his budget, priorities, and... Read »