Jay was ready to walk away from his business. He’d grown it from 3 people to 18 and it had gotten too complicated. Everyday someone was upset, a crucial deadline was missed, equipment broke down, or a myriad of other problems occurred. He was sick of it. He was... Read »
Roger has an abundance mentality. I have more of a scarcity mentality. As Roger’s wife and fellow business owner, I’m exposed to the abundance thinking regularly… thankfully. What does a scarcity mentality look like? I’m fearful of not having enough… that the world... Read »
Most small business owners don’t create an overall plan for their business, let alone a marketing plan. Why marketing planning for small business? Without it, you miss the deep thinking about what really drives good, profitable business and you can expect to continue... Read »
Ever feel like you’re the only one with a sense of accountability for the success of your business? At West Point an early and clear lesson I learned is that a leader is accountable for everything that happens or fails to happen in his unit. For me, that’s the... Read »
What’s your usual reaction to the constant stream of questions, problems, and decisions that are the normal part of a business owner’s day? Make a fast decision then find out later that it damaged a customer relationship or hurt an employee? An emotion-charged comment... Read »
