“Mistakes are a fact of life. It is the response to the error that counts”. Nikki Giovanni, American Poet, Writer, and Activist You’re the boss and you’ve made a mistake— You misspoke You quoted a statistic incorrectly You told someone how to fix a problem, it... Read »
Creating a culture of courage takes a lot of, well, courage. How do you react when one of your team members points out a mistake you’ve made? Have you ever reacted defensively when you’ve made a mistake? Even blamed another person? How often do you stop moving forward... Read »
Your loyal customers would love to support you but they probably don’t know how to do it (other than buy from you, of course). Support small business – it’s a thing now and that’s great. However, it can help you and your fellow small business owners even more if... Read »
You used creative techniques to hire your new, good employees. Now let’s look at some creative techniques to keep good employees. We’re hearing time and again right now that leaders find good employees, but they aren’t lasting. Whether there’s a “great... Read »
If you’ve walked the city and suburb streets lately, opened a newspaper, or scrolled through social media, you’ve likely discovered a recurring theme: Good employees are wanted. Everywhere. It’s not just your company that’s looking for good, solid employees. It’s the... Read »
