A Case Study and How Business Coaching Helped

Jay was ready to walk away from his business. He’d grown it from 3 people to 18 and it had gotten too complicated. Everyday someone was upset, a crucial deadline was missed, equipment broke down, or a myriad of other problems occurred. He was sick of it. He was... Read »

Scarcity Mentality in Small Business

Roger has an abundance mentality. I have more of a scarcity mentality. As Roger’s wife and fellow business owner, I’m exposed to the abundance thinking regularly… thankfully. What does a scarcity mentality look like? I’m fearful of not having enough… that the world... Read »

Best small biz profit growth comes from Customer Success

So much of our attention as business owners goes to things like cash flow, team issues, broken equipment, technology, process failures, on and on…, that it’s easy to lose sight of growing your business with customers. We’ve been focusing on sales as your path to... Read »

How to Have Gravitas as a Business Owner

Some people are born with charisma but most of us have to attain it. Executive presence, the “it” factor, inspirational leadership… whatever you call it, it’s critical if you want stakeholders—customers, prospects, employees, suppliers—to do business with you. How... Read »

Deciding Whether Growth is the Main Goal for Your Small Business

If your main goal as a business owner is not to get bigger, then what is it?   Everything around you may be pushing you in the direction of growth… the media, your customers, suppliers. There’s a general expectation in the business community—growth at all costs.... Read »