Best small biz profit growth comes from Customer Success

So much of our attention as business owners goes to things like cash flow, team issues, broken equipment, technology, process failures, on and on…, that it’s easy to lose sight of growing your business with customers. We’ve been focusing on sales as your path to... Read »

How to Have Gravitas as a Business Owner

Some people are born with charisma but most of us have to attain it. Executive presence, the “it” factor, inspirational leadership… whatever you call it, it’s critical if you want stakeholders—customers, prospects, employees, suppliers—to do business with you. How... Read »

Deciding Whether Growth is the Main Goal for Your Small Business

If your main goal as a business owner is not to get bigger, then what is it?   Everything around you may be pushing you in the direction of growth… the media, your customers, suppliers. There’s a general expectation in the business community—growth at all costs.... Read »

Your Business Budget, Priorities and Resources you Need in 2018

If you had a choice between hiring a supplier that has a plan laid out for 2018 and hiring a supplier who runs his business by instinct and gut, which one would you be more confident in?  As a business leader, you’d probably pick the supplier who knows what his... Read »

How to Overcome the Biggest Challenges Business Owners Face

According to research, nine of 10 small business owners say that they’re still involved in the day-to-day activities of their business as opposed to truly focusing on the company’s future. Failure to make payroll, 60-hour weeks with years of no vacation, and employees... Read »