Firing Someone Can Mean You Care Enough About Them

  I talked to a business owner recently who had kept a woman as his office manager for 2 years when all along he knew she wasn’t good for his business. He hated the idea of firing someone. Finally he had the conversation with her to tell her that he was letting... Read »

When to Have an Accountability Conversation and How

Deciding if and when to have an accountability conversation with a team member is crucial in your small-mid size business. And once you decide to have an accountability conversation, there’s a process you can follow that will make it easier… even natural and... Read »

7 Delusions about Family Business and 5 Ways to Overcome Them

If you’re in business, conflict is inevitable. And if it’s a family business, conflict is even more difficult to manage. Family business comes with a deeper, more complex ecosystem of relationships that raises the stakes in conflict situations. Family members depend... Read »

23 More Ways to Inspiring & Improving Employee Performance

Increasingly in our coaching practice we see overwhelmed business leaders. Fully disclosing here… we occasionally get overwhelmed ourselves. If we as the business leaders are overwhelmed, we can be sure our employees are feeling the same.  Many studies tell us that a... Read »

7 Ways to Build a Team That Builds Profits

Teams are first and foremost about people, not profit. But if you engage and involve people, profit’s a natural, even certain, outcome. Some business leaders see teambuilding as a nice thing to do when profits are stable or they’ve got a little extra time. Some... Read »

3 Ways to Build a Great Team

For many of us, team building seems like it should be a simple process. We post a job description. We collect resumes. We schedule interviews. We find and hire the perfect candidate. In a perfect world, the hiring process would be this simple. But in reality, even... Read »